Terms of Service
1. AGREEMENT TO TERMS
Last updated: August 2nd, 2025
These Terms and Conditions, together with the Service Agreement, constitute a legally binding agreement made between the Client identified in the Service Agreement and Otor AI Inc. ("Otor AI"), concerning Client’s access to and use of https://otorai.com (the "Site"). Client agrees that by accessing the Site, they have read, understood, and agreed to be bound by all of these Terms and Conditions. Otor AI reserves the right, in its sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. Otor AI will post the updated Terms and Conditions on the Site. Client will be subject to, and deemed to be aware of and to have accepted, any revised Terms and Conditions if Client continues to use the Site after such revised Terms and Conditions are posted.
2. CLIENT ACCESS AND CLIENT DATA
Otor AI hereby grants Client a non-exclusive, non-transferable right to access the Site and use the Services during the term, solely for use by Client’s authorized users in accordance with these Terms and Conditions. Such use is limited to Client's internal business use. Otor AI shall provide to Client the necessary passwords and network links or connections to allow Client to access the Site. For security purposes, the total number of authorized users will not exceed five, except as expressly agreed to in writing by the Parties. Otor AI acknowledges that, as between Otor AI and Client, Client owns all right, title, and interest, including all intellectual property rights, in and to Client’s data uploaded to the Site. Client hereby grants to Otor AI a non-exclusive, royalty-free, worldwide license to reproduce, distribute, and use and display the Client data solely to the extent necessary for Otor AI to provide the Services to Client. Notwithstanding the foregoing, all knowledge that Otor AI’s artificial intelligence model creates or adapts from learning about Client’s business and the Services provided to Client shall be the property of Otor AI.
3. OTOR AI'S INTELLECTUAL PROPERTY RIGHTS
Client acknowledges that, as between Client and Otor AI, Otor AI owns all right, title, and interest, including all intellectual property rights, in and to Otor AI’s intellectual property, which includes all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics on the Site (collectively, the "Content") and the trademarks, service marks and logos on the Site (the "Marks"), all of which are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws and international conventions. Client shall not use the Services or Site for any purposes beyond the scope of the access granted in these Terms and Conditions. Client shall not at any time, directly or indirectly, and shall not permit its authorized users to: (i) copy, modify, or create derivative works of the Services or Site, in whole or in part; (ii) rent, lease, lend, sell, license, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services or Site; (iii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any software component of the Services, in whole or in part; or (iv) remove any proprietary notices from the Services or Site.
4. CLIENT REPRESENTATIONS
By using the Site, Client represents and warrants that:
(1) all registration information Client submits will be true, accurate, current and complete;
(2) Client will maintain the accuracy of such information and promptly update such registration information as necessary;
(3) Client will comply with these Terms and Conditions;
(4) Client will not access the Site through automated or non-human means, whether through a bot, script or otherwise;
(5) Client will not use the Site for any illegal or unauthorized purpose; and
(6) Client’s use of the Site will not violate any applicable law or regulation.
(7) Client has obtained from its prospective customers the consent required by the TCPA or other applicable law to allow Otor AI to contact those prospective customers on Client’s behalf.
If Client provides any information that is untrue, inaccurate, not current or incomplete, Otor AI has the right to suspend or terminate Client’s account and prohibit Client from any and all current or future use of the Site.
5. CLIENT REGISTRATION
Client must register with the Site in order to use it. Client is responsible to maintain the security of its password for access to the Site and will be responsible for all use of Client’s account and password. Otor AI reserves the right to remove, reclaim or change a username Client selects if Otor AI determines, in its sole discretion, that such username is inappropriate, obscene or otherwise objectionable.
6. CONFIDENTIALITY
From time to time during the Term, either Client or Otor AI (as the "Disclosing Party") may disclose or make available to the other (as the "Receiving Party") information about its business affairs and services, confidential information and materials comprising or relating to intellectual property, trade secrets, third-party confidential information, and other sensitive or proprietary information, as well as the terms of this Agreement, whether orally or in written, electronic or other form or media, and, whether or not marked, designated or otherwise identified as "confidential" (collectively, "Confidential Information"). Confidential Information does not include information that at the time of disclosure: (a) is or becomes generally available to and known by the public other than as a result of, directly or indirectly, any breach of this Section 6 by the Receiving Party or any of its representatives; (b) is or becomes available to the Receiving Party on a non-confidential basis from a third-party source, provided that such third party is not and was not prohibited from disclosing such Confidential Information; (c) was known by or in the possession of the Receiving Party or its representatives prior to being disclosed by or on behalf of the Disclosing Party; (d) was or is independently developed by the Receiving Party without reference to or use of, in whole or in part, any of the Disclosing Party's Confidential Information; or (e) is required to be disclosed pursuant to applicable law. The Receiving Party shall, for three years from receipt of such Confidential Information: (x) protect and safeguard the confidentiality of the Disclosing Party's Confidential Information with at least the same degree of care as the Receiving Party would protect its own Confidential Information, but in no event with less than a commercially reasonable degree of care; (y) not use the Disclosing Party's Confidential Information, or permit it to be accessed or used, for any purpose other than to exercise its rights or perform its obligations under this Agreement; and (z) not disclose any such Confidential Information to any person, except to the Receiving Party's representatives who need to know the Confidential Information to assist the Receiving Party, or act on its behalf, to exercise its rights or perform its obligations under this Agreement. The Receiving Party shall be responsible for any breach of this Section 6 caused by any of its representatives. If the Parties have signed a separate nondisclosure agreement, that document shall supersede this Section 6 with respect to the treatment of Confidential Information.
7. CANCELLATION
In the event Services are terminated by either Party, Client shall pay for all appointments scheduled through the Services through the effective date of termination.
8. PROHIBITED ACTIVITIES
Client may not access or use the Site for any purpose other than that for which Otor AI makes the Site available. As a user of the Site, Client agrees not to:
Use any information obtained from the Site in order to harass, abuse or harm another person.
Use the Site in a manner inconsistent with any applicable laws or regulations.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses or other material that interferes with use and enjoyment of the Site or modifies, impairs, disrupts, alters or interferes with the use, features, functions, operation or maintenance of the Site.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots or similar data gathering and extraction tools.
Attempt to impersonate another user or person or use the username of another user.
Interfere with, disrupt or create an undue burden on the Site or the networks or services connected to the Site.
Harass, annoy, intimidate or threaten any of our employees or agents engaged in providing any portion of the Site to Client.
Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site or any portion of the Site.
Copy or adapt the Site's software, including Flash, PHP, HTML, JavaScript or other code.
Except as permitted by applicable law, decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Site.
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop or distribute any automated system, including any spider, robot, cheat utility, scraper or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
Use the Site as part of any effort to compete with Otor AI.
9. WARRANTIES AND WARRANTY DISCLAIMER
Otor AI warrants that the Services (i) will be provided in compliance with all applicable laws; and (ii) do not contain any virus or other malicious code. EXCEPT FOR THE FOREGOING WARRANTIES, THE SERVICES ARE PROVIDED "AS IS" AND OTOR AI HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. OTOR AI SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE.
10. SUBMISSIONS
Client acknowledges and agrees that any questions, comments, suggestions, ideas, feedback or other information regarding the Site ("Submissions") provided by Client to Otor AI are non-confidential and shall become Otor AI’s sole property. Otor AI shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to Client. Client hereby waives all rights to any Submissions and warrants that such Submissions are original to Client or that Client has the right to submit them. Client hereby waives any recourse against Otor AI for any use of Client’s Submissions.
11. PRIVACY POLICY
Otor AI cares about data privacy and security. Please review Otor AI’s Privacy Policy: https://otorai.com/privacypolicy. By using the Site, Client agrees to be bound by Otor AI’s Privacy Policy, which is incorporated into these Terms and Conditions. Please be advised the Site is hosted in the United States. If Client accesses the Site from any other region of the world with laws or other requirements governing personal data collection, use or disclosure that differ from U.S. law, then through Client’s continued use of the Site, Client consents to the transfer and processing of their data in the United States.
12. TERMINATION BY OTOR
WITHOUT LIMITING THE TERMINATION RIGHTS OF THE PARTIES UNDER THE AGREEMENT OR ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, OTOR AI RESERVES THE RIGHT TO, IN ITS SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THESE TERMS AND CONDITIONS OR OF ANY APPLICABLE LAW OR REGULATION. OTOR AI MAY TERMINATE CLIENT’S USE OR PARTICIPATION IN THE SITE OR DELETE CLIENT’S ACCOUNT AND ANY CONTENT OR INFORMATION THAT CLIENT POSTED AT ANY TIME, WITHOUT WARNING, IN OTOR AI’S SOLE DISCRETION.
If Otor AI terminates or suspends Client’s account for any reason, Client is prohibited from registering and creating a new account under Client’s name, a fake or borrowed name, or the name of any third party, even if Client may be acting on behalf of the third party. In addition to termination or suspension, Otor AI reserves the right to take appropriate legal action, including pursuing civil, criminal and injunctive redress.
13. MODIFICATIONS AND INTERRUPTIONS
Otor AI reserves the right to change, modify or remove the contents of the Site at any time or for any reason in its sole discretion without notice. Otor AI has no obligation to update any information on the Site. Otor AI also reserves the right to modify or discontinue all or part of the Site without notice at any time. Otor AI will not be liable to Client or any third party for any modification, price change, suspension or discontinuance of the Site. Otor AI cannot guarantee the Site will be available at all times. Otor AI may experience hardware, software or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays or errors. Otor AI reserves the right to change, revise, update, suspend, discontinue or otherwise modify the Site at any time or for any reason without notice. Client agrees that Otor AI has no liability whatsoever for any loss, damage or inconvenience caused by Client’s inability to access or use the Site during downtime. Nothing in these Terms and Conditions will be construed to obligate Otor AI to maintain or support the Site or to supply any corrections, updates or releases.
14. GOVERNING LAW
These Terms and Conditions and Client’s use of the Site are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles. The Parties expressly disclaim the application of the United Nations Convention on the Sale of Goods.
15. DISPUTE RESOLUTION
Informal Negotiations To expedite resolution and control costs, the Parties agree to first attempt to negotiate any dispute ("Dispute") informally for at least thirty (30) days before initiating arbitration. Such negotiations begin upon written notice from one Party to the other.
Binding Arbitration Any Dispute not resolved through informal negotiations shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Judgment on the award may be entered in any court with jurisdiction. The place of arbitration shall be San Francisco, California. The arbitrator shall award the prevailing Party all costs and fees, including attorney fees.
In no event shall any Dispute brought by either Party related to the Site be commenced more than one (1) year after the cause of action arose.
Exceptions The following Disputes are not subject to arbitration: (a) enforcement of intellectual property rights; (b) allegations of theft, piracy, invasion of privacy or unauthorized use; (c) injunctive relief. If found illegal or unenforceable, such disputes shall be decided by a court of competent jurisdiction in Los Angeles County, California.
16. CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies or omissions. Otor AI reserves the right to correct any errors and to update the information on the Site at any time without prior notice.
17. LIMITATIONS OF LIABILITY
IN NO EVENT WILL OTOR AI OR ITS DIRECTORS, EMPLOYEES AND AGENTS BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA OR OTHER DAMAGES ARISING FROM CLIENT’S USE OF THE SITE, EVEN IF OTOR AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OTOR AI’S LIABILITY TO CLIENT FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY CLIENT TO OTOR AI DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO CLIENT, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO CLIENT, AND CLIENT MAY HAVE ADDITIONAL RIGHTS.
18. INDEMNIFICATION
Otor AI shall indemnify, defend and hold harmless Client from and against any and all losses, damages, liabilities, costs (including reasonable attorney fees) incurred by Client resulting from any third-party claim, suit, action or proceeding that Otor AI’s intellectual property, or any use of the Services in accordance with these Terms and Conditions, infringes or misappropriates such third party's intellectual property rights, provided that Client promptly notifies Otor AI in writing of the claim, cooperates with Otor AI at Otor AI's expense, and allows Otor AI’s sole authority to control the defense and settlement of such claim.
Client shall indemnify, defend and hold harmless Otor AI from and against any and all losses, damages, liabilities, costs (including reasonable attorney fees) incurred by Client resulting from any third-party claim, suit, action or proceeding that is due to or arising out of: (1) Client’s use of the Site; (2) Client’s breach of these Terms and Conditions, including breach of Client’s representations and warranties set forth in these Terms and Conditions; or (3) Client’s violation of the rights of a third party, including their rights to the privacy of their personal information. Notwithstanding the foregoing, Otor AI reserves the right, at Client’s expense, to assume the exclusive defense and control of any matter for which Client is required to indemnify Otor AI, and Client agrees to cooperate, at Client’s expense, with Otor AI’s defense of such claims. Otor AI will use reasonable efforts to notify Client of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
19. DATA SECURITY/RESTRICTIONS ON USE
Otor AI will employ reasonable administrative, technical, and physical safeguards to ensure the confidentiality, integrity and availability of Client data, and to prevent unauthorized or inappropriate access, use, or disclosure of Client data. Otor AI represents and warrants that it is GDPR, SOC 2 and Australian Privacy Act compliant. Otor AI will use Client data solely for the purpose of delivering the Services to Client. Unless instructed by Client, Otor AI will not share, sell, transfer or otherwise make Client data available to any third party except as required by law.
20. DATA BACKUPS
Otor AI will maintain certain data that Client transmits to the Site for the purpose of managing the performance of the Site, as well as data relating to Client’s use of the Site. Although Otor AI performs regular routine backups of data, Client is solely responsible for all data that Client transmits or that relates to any activity Client has undertaken using the Site. Client agrees that Otor AI shall have no liability to Client for any loss or corruption of any Client data, and Client hereby waives any right of action against Otor AI arising from any such loss or corruption of such data. Client may download Client’s data from the Site at any time.
21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending Otor AI emails, and completing online forms constitute electronic communications. Client consents to receive electronic communications, and Client agrees that all agreements, notices, disclosures and other communications Otor AI provides to Client electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. CLIENT HEREBY AGREES TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY OTOR AI OR VIA THE SITE. Client hereby waives any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
22. FORCE MAJEURE
Neither Party shall be held responsible for any delay or failure in performing the Agreement to the extent the delay or failure is caused by circumstances beyond its control (a “Force Majeure”), including fire, flood, explosion, war, strike, embargo, government order, act of God, disruption of internet communications or other similar causes. If any Force Majeure occurs, the Party delayed or unable to perform shall give prompt notice to the other Party and shall be excused from performance for the duration of the Force Majeure. Otor AI and Client shall take all reasonable steps and cooperate to avoid or remove the cause of Force Majeure, and shall promptly resume performance when possible.
23. MISCELLANEOUS
The Agreement, together with these Terms and Conditions and any policies or operating rules posted by Otor AI on the Site or in respect to the Site constitutes the entire agreement and understanding between Client and Otor AI. A Party’s failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. These Terms and Conditions operate to the fullest extent permissible by law. If any provision or part of a provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between Client and Otor AI as a result of these Terms and Conditions or use of the Site. Otor AI may assign any or all of its rights and obligations to others at any time.
24. CONTACT OTOR AI
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact Otor AI at:
+1 714 267 9515